FREQUENTLY ASKED QUESTIONS

HOW CAN I GET THE ASSESSMENT PROCESS STARTED ASAP?

DO YOU ACCEPT INSURANCE?

We know that parents are eager to get their child assessed so they can better understand their specific needs and the best course of action/treatment. When assessment come with long wait times, this also leads to months of missed opportunities for early and meaningful intervention during important periods of neurodevelopment. Our goal is to schedule all new assessments within 2 to 6 weeks.

If you are eager to get your child's assessment process started...

Navigate to our Patient Portal page and create a new patient account for you child.
Complete the intake forms available on your child's new portal. Providing detailed information about your child's developmental history and your current concerns will help us determine the best assessment for your family.
Sit back and relax! Submitting this online paperwork "locks-in" your child's place on our priority list for scheduling. We will contact you via email with the next available scheduling options for your parent intake appointment with Dr. Greenfield, as well as your child's testing date(s).

We do not work directly with insurance plans, but we do provide you with a superbill that you may submit to your insurance for potential out of network reimbursement. Check out our parents guide to insurance reimbursement

for step-by-step guide instructions that simplify the process, including:

Gathering helpful documentation from your primary care provider;
Questions to ask your insurance representative in order to understand your potential reimbursement rate;
Specific CPT codes related to the assessment process that you can provide to your insurance representative to get accurate coverage information.

HOW DO I TALK TO MY CHILD ABOUT THE ASSESSMENT?

Most children find the in-person testing to be fun and engaging! What you tell your child depends on their age and level of understanding. In general, we suggest telling kids that we are learning about how their brain works. The testing will involve sitting at a desk, like at school, and completing tasks on an iPad and with paper and pencil. They are not expected to get every question right - they simply need to try their best! For anxious children, reassure them that there are no "shots," scary machines, or invasive procedures. If your child is aware of their difficulties, you can reassure them that this testing will help us determine how they learn best, and help make school and home life as happy and successful as possible.

DO YOU ACCEPT FUNDS FROM THE FAMILY EMPOWERMENT SCHOLARSHIP?

Dr. Greenfield is an approved provider with Step Up for Students. Your child's scholarship funds can be utilized to pay for services with Dr. Greenfield. You can find more information about Step Up for Students scholarships on their webpage.

WHAT DO WE BRING TO TESTING?

You should bring any necessary medical devices (e.g., prescription glasses or hearing aides) and medications typically taken during the scheduled testing hours (to be administered by parents).

Other optional items:

A light jacket
A comfort item that they can keep close by (e.g., a favorite stuffy)
A preferred snack and water bottle

DOES MY CHILD GET BREAKS DURING THE ASSESSMENT?

Breaks are provided as necessary, based on your individual child's age and needs. If your assessment if scheduled through the afternoon, they will have a longer break (with parents) for lunch.

DO I STAY IN THE ROOM WITH MY CHILD DURING TESTING?

In most cases, parents of children 4 and older do not join their child in the testing room. The assessment is a one-on-one session with your child and Dr. Greenfield. Parents are welcome to stay nearby, in our waiting room.